During the past few weeks there has been numerous complaints about the ezManager software for Mac. This problem centers around the Snow Leopard Mac Operating Software Upgrade. According to Animas Tech Support there is a problem with the Universal Serial To USB driver which is an application file located in the EzManagerMax Software.
This is currently why you do not see the information listed in the communication port box, which is part of the software when you start the software. CURRENTLY Animas said that there is No Solution for this problem, and they are supposedly aware of the problem. I asked them to place a notice about this on the Animas Website and various other web site pages. As of today I have seen no information posted concerning this on the Animas Website.
If you are using the Mac Snow Leopard Operating Software then you will not be able to receive \ send your information between your Ping or the Mac. If you are still using the old Mac software ( and the Mac and Ping are working) then I suggest you keep your current Mac operating system, until Animas get’s the new drivers working with Snow Leopard.
I am currently checking other usb drivers to see if I can get it working. Also I am waiting for Apple to send me a universal driver for the Snow Leopard.