Hammer is correct, you need to go to another VA Endo clinic because it is futile to try for the Veterans Choice with some VA s . I think they perceive that the choice program as an attempt to privatize the VA and put them out of a job.
I had the same experience last year trying to get a Tandem to replace my expired Animus and after a lot of research decided the 670G was not going to work for me, The Tandem is new technology and I think Medtronics is firmly entrenched with the VA Clinics
in some areas as the only pump provider. I transferred my PCP from Ca to Oregon and got an immediate referral to the Endo clinic there. They also did not want prescribe a Tandem as they really didn’t know much about it. I presented the argument that after
33 years of pumping and 50 plus years as T1D, I should be given a choice as to what serves my needs best. They agreed and within a few weeks I had my X2 and all the supplies needed, They were already fans of the G6 CGM and familiar with it.
My Endo there requires me to upload my pump data monthly so she can review it…and keep the supplies coming in. As long I am doing well, My Endo just wants to see me every 6 months. ( They now have prescribed the X2 to several other Vets, especially the younger
ones such as yourself as it is easier for you to use new technology such as touchscreen, Bluetooth, etc.
You already have the Tandem, the VA nationwide has more Tandem users to supply almost daily, so there is no reason for the VA to make you change except for the fact the local clinic isn’t familiar with it. You can choose and go to any VA you want, you may not
get travel pay for it but it is worth it to get the results you want. you can still keep your local PCP but go to another VA endo clinic.
Kudos to Hammer, he gave me good info several months ago to get me started on this path.
Best of luck, Bowman