Are they from another planet?

No - you’ve got to find a new endo. I live in Quebec, where like you have in Ontario, we also have a shortage of doctors (common every where these days - not just in Canada). I only recently got a GP believe it or not after 21 years of living here (used walk in clinics ONLY if I had to - hate doctors). The endo i have now, I found from a friend of mine who has a thyroid condition, and I just walked in, secretary at the time was nasty, but I lucked in on having endo walk out, and he told her he’d take me on (even tho’ she still insisted I had to have a referral). Granted this is 18 years ago, but still, if I need help NOW, he’ll see me the same day. Good luck, and maybe word of mouth from other people who have diabetes in your area. E.g. Do you belong to Canadian Diabetes Association - is there a group in your area you can meet up with and ask questions. That could help you as well.
Anna from Montreal - The Roller Coaster Ride of Diabetes