I had some problems with my upgrade to the Dexcom Seven—and spent lots of time talking to the Dexcom Techincal Support Team—my experience has been fantastic with that team. But all of them tell me that they never hear the good stuff. Seems obvious, i mean who would call to say --“Hey Brad things are going great with this sensor!”
I got to thinking that it woudl be nice to send a note to the Manager of Customer Service and Techincal Support with happy stories about our Dexcom(s).
If you reply to this, i will put them all together and send it over to their Manager.
Come on guys—say a few nice words—please—write as much or as little as you like.
My note is:
Dexcom user since June 2007 - it has changed my life - even with a few hiccups here and there, all in all this little thing is great! My A1c has improved and i am down to a 6.0–i no longer sleep thru lows—and no longer stay high from any length of time. I feel smarter and healthier. Thanks to all of you on the Dexcom Team.