Cant Print Dexcom Reports on PC

I am going to a doctors visit tomorrow and have tried on two separate computers to print my Dexcom results. I can download and view them no problem, but when I go to print them the report gets opened in Word and has an error printing. Has anyone experienced this? If so, how did you solve the issue?

Other documents print just fine from both computers…I am trying to avoid deleting and reinstalling the driver for my printer. HELP! Any suggestions much appreciated :slight_smile:

I may be able to help. I need a few piece of information:

  1. what operating system are you using (Windows 7, Mac, etc)
  2. What make and model printer do you use.

Check your private messages

I am using Windows XP Professional. The printer is an HP Officejet Pro L7555