Dead pump

Last night I dropped my pump on the floor and when I picked it up it was dead. I’m thinking the battery lost it’s connection. Ok, not a big deal but, this is not the first time this has happened. I’m concerned about it going dead during the night hours. With no battery connection there are no warnings? Has this happened to anyone?

A blog I read, the author dropped her pump on the bathroom floor and it died from the shock. She had to get a replacement. I am sure if it hits just right there can be damage to the processors, etc.

Never, and I give it rough treatment. I suggest you contact the manufacturer and have it replaced under the warranty. Something is making a loose connection that shouldn’t be.

My warranty expires next month. I wonder if we can speed up the process?

Usually if the pump has that kind of problem (will turn off without warning) if you call the number on the back of the pump they will send one to you in 24 hours as long as it is not a weekend.

I’d call them ASAP as I think that they’ll use the FedEx arm that delivers on Saturday? Mine blew up the Saturday of the 4th of July weekend (w/ the 4th on Monday this year…) and it sucked. They were pretty much like “if it had blown up yesterday, it would be at your house”. I think it was here about 9:00 Tuesday but it made the weekend less pleasant. I guess I still had an ok weekend but certainly challenging.