My New Pump
My new pump must be nice
it looks awful pretty its case is clear and white
I was told I should get it and I waited for it to arrive
Now it sits awaiting glucose to transcribe
I have called five times and asked for the nurse who is in charge
Each time there is a promise to call right back when she is not at large
Meanwhile my new pump it sits on the shelf not complaining
My new sensors sit alongside awaiting the training
I am an experienced pump user
This new device seems pretty much the same
As I recall with the last one the trainer never came.
I think I am stubborn enough since I started on this road
I refuse to give up I will not break the code.
That trainer will give me her spiel, she will visit me here
I will keep on calling until she calls me back and trains me that is clear
No I do not need her words of wisdom to carry on
It is pretty straight forward in less than an hour she will be gone
I am an experienced user after all, all my settings were available and
And I programed it all already like a preamble
But the guy at the company was pretty much a jerk
When I asked a simple question I was told training is not a perk
Now of course the trainer is too busy to call me back
Three straight days of phone calls left in her stack
I am experienced and I could use it is true
But I am also angry after my talking too
So now I demand the whole spiel
Ignoring my calls is not a good way for her to deal
Because I am mischievous enough to do as I am told
I revel in the fact that calling makes her cold.
My next call is back to the company training officer
To ask why my pump sits in a box
And what good it is doing while I wait for a promised a call to myself
That the company demands I have redundant training is not at all my fault
But not calling me back when she promises sure makes me balk
You see I am angry enough now to demand the trainer follow through
Not calling me back has really made me stew.
I hope it never happens to you. But if it does this is a reminder
Make them follow the rules that they print in the binder
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