I just dealt with this less than a week ago. My endo group is %98 medtronics. The doc personally called me to le me know that none of the doctors patients are using the T:Slim pump. Well it’s hard to get approved for a new pump. Every 4 years at minimum and some times longer. So that does not surprise me that the majority don’t have it yet. And once you with one company they offer cheap a upgrade path without need for another insurance approval so most people don’t even look at new ones.
One of the reasons for her denial was they don’t have access to the software, I told her I can print it, show her my numbers on the iPad, email it to her in PDF or excel format. Her choice, but not a good reason to deny me the pump. I also work in IT and knew more about all 4 pumps I researched than the reps did when I met them. She know I did my research.
Simple, they have no reason to deny it, it has approval from the most scrutinizing drug administration in the world, the FDA, and that approval should be enough.
Tandom is going above and beyond now offering my training with my doctor. Working with the office to set up the access they need to view my numbers. And if the software does not work for them (I don’t see why it wouldn’t) I will change my password to a BS password and just give my doctor my login.
So, Tandom will work with your doctor if she is willing, I know Tandom is willing. Or get a new endo. I know getting a new endo first time appointment may take time, so keep in mind any doctor, your family doctor or nurse practitioner can sing off on the prescription until you get in to see your new endo if that’s needed. For me I needed this dome by the end of the year or it would have cost me extra when my deductible resets.
Good luck, I hope it works out for you.