LOL (feels better to laugh than cry). When I first tried to get Part B coverage of insulin, my local CVS simply refused, and I went ahead and paid the copay I’d been paying before Medicare, my previous Blue Cross insurance now being my secondary. The copay kept increasing, so I tried again, bringing in the regulations, with no luck. Tried another CVS, and a young, helpful (and probably brand new) pharmacist was able to get Medicare to cover it, though couldn’t manage to bill the copay to BC, so I had to do that manually. But, I could not get that pharmacy to ever do it again: the head pharmacist at that store came out and said they couldn’t bill to Part B, and the young pharmacist stayed in the back, blushing. Considered trying to get pressure put on, but haven’t so far.
So, on the advice of an independent pharmacist who explained they WON’T do it, I went to a Walgreens that he said was known for dealing with Medicare. The head pharmacist there didn’t know how, but was interested in learning, and did, within a couple days, get it covered by Medicare, but, again, I had to file for the copay with BC. I did that for 2 or 3 years, until last December, when it didn’t go through again. My endo’s assistant, the store, and I, and finally the famous Walgreen’s Medicare authorization Number (888-281-0590), were finally able to work it out. Took weeks, but that’s because nothing got done unless I was standing in front of them, or at least sitting on that chair. A pharmacist, Jannel, went through a lot of effort to even get Walgreens to bill BC for the copay! I was assured that, now that they had figured it out – had only 1 other customer trying to do the Part B for insulin – it would be simpler next time.
So, this week, after asking for a renewal and getting a text that it was ready, I saw, on-line, that they had not billed Part B. I went in, the pharmacist on duty said Medicare had refused it. I went through what had gone on last time, mentioned Jannel’s name, and she came out. She called the famous number, again, they went through all the height, weight, pump serial number, last end visit, etc., that had all been done in January. Got disconnected a couple times, with the accompanying waits. But, I did walk out with the insulin after a couple hours or so.
I’m thinking that, in 3 months, I order the refill and immediately call the famous number from home to make sure they have all the info, and see if that helps any?