I had very good health insurance, and at the first of the year, my employer switched health insurance companies.
I received a letter from the insurance company saying that the ONLY glucose testing system they cover is WaveSense (or something like that -I've never heard of it).
My problem is that my 5 year old uses the One-Touch Ping. For those of you who don't know, the Ping glucometer uses one-touch strips and after collecting a BG value, it "pings" the information to the insulin pump wirelessly. You put in the carbs you are scheduled to eat, it tells you how much insulin to give, you confirm and BOOM, the little child is bolused without anyone noticing!!
Having a 5 year old with diabetes means she has several caregivers, because heaven forbid I have to go to work and someone else needs to watch her. So I need her treatment plan to be as EASY AS POSSIBLE. The one-touch ping has really been a blessing for the 2 other caregivers involved with her, and I can't add another variable into the equation. If we used the WaveSense glucometer, we'd have to take out the insulin pump, manually put in the BG (and probably input it incorrectly, just another step for error), etc etc....
I called the insurance company to ask if they could make an exception. I explained the situation, and they said they'd get back to me. Days later, with no reply, I called back. They have no record of me calling them. Of course the people on the phone do not even know what I'm talking about. They don't know about the letter. They don't know about diabetes. So I started from scratch explaining the situation again.
Do you think they will make an exception?
Of all the things diabetes, I could probably afford most of it out of pocket worst case scenario that I didn't have insurance. But the test strips are a killer. Cashes out to $10/day without insurance. Insulin, $100/mo. I could swing that if I didn't have insurance. We could go back to syringes, etc. But the test strips...that's about $3500/year.
So frustrating.
ANyone know what to do? She's a pediatric patient. Why would they not cover One-Touch? They are very popular. I don't even really like One-Touch of all the glucometers, I just need it for the Ping to the Pump!
~Just a worried frustrated parent trying to do the best thing.