Scott,
My daughter and I have had the same problem, we too told the Doctors your dumber than the paper the fake writing is on so what is your real name. We have switched to a new doctor, we had different ones and they knew nothing about diabetes as far as we were concerned. they new doc we are with now is diabetic and wears a pump also. we are very happy now he explains everything and doesn’t try to shove us out the door without answering all our questions. this doc even gives his cell number to us so that we can call with any questions about the pump or if we are ill.
we have also fired two educators that didn’t know what they were talking about. we turned them all in to the medical board and the state health department for the treatment. the one my daughter had we also complained to the human resource person at the clinic.
Good luck finding a new doc, hang in there and keep us posted.