My Dexcom was replaced a couple of weeks ago. I was horrified that I couldn’t merge the data from the old with the new. I’ve tried a couple of things to no avail. Any ideas? Any external programs that will do it? Anything??
Have you tried exporting the data from your old Dexcom and importing to your new Dexcom account? I can’t remember if the Dexcom export stores the Dexcom ID. If so you may need to open the export file and manually change the ID to the new ID. I wrote a conversion program that will convert the Dexcom data and structure the data to be imported into the Copilot Health system. I wear the Dexcom and Omnipod. Good luck and let me know if I can help
Yes I did. Exported in both available formats, then tried to import… nothing. I can’t open the files to check for ID?
Mitchell, tried a few more things today to no avail. Dexcom says it can’t be done, but I don’t believe them LOL Any help you can profer would be welcomed!