I spent the entire day today catering to a call from my insurer. They said they wanted me to schedule another Doctors appointment or they wont refill my Dash prescription.
I was just there in July and it took me 6 months of effort prior to that (phone calls every day) to get that dash prescription filled, due to an error that popped up when they switched its classification from “Durable Medical Equipment” to “Nondurable.”
Walgreens is on its knees. The employees have the look of someone aboard a sinking ship. I tried to refill the RX for 3 weeks. I went to Walgreens every day (2-5 times per day). I went to 5 different Walgreens, up to 25 miles apart. I was turned away again and again. I ran out of pods for 5 days. I finally found 2 Walgreens that had dash pods in stock and went to both of them. The second one was able to fill it.
Today the insurer calls and tells me to schedule an appointment. I just had one in July. Scripts should be good for a year. All my Omnipod scripts at Walgreens were “closed out.” I have no idea what that means. So, I spend all day, getting an A1c done, talking to insurers, nurses, Walgreens on the phone in order to schedule ANOTHER drs appointment for later this week and getting them all the data they need. 5 days of Omnipod data WILL be missing because I lost access to the device.
They are makin my life impossible. No one can work a full time job, and have the insurer/provider randomly refusing to fill prescriptions. The fallout is too time consuming.
Maybe I should simply DEMAND that they fill the scripts and that those scripts be 1 year scripts, since I have already done an endo appointment this year. That’s what I would expect unless something really unconventional is going on.
I can’t keep living like this. It would be better to just go back on MI. At least then, I can work 40 hours a week. I don’t know what to do to fix this stuff. They should not be preventing me from accessing my supplies. They should be facilitating access. That’s why I pay them.