Omnipod + NJDirect (BCBS)

Authorization denied twice by NJDirect (BCBS, Horizon NJ). I don’t meet two of the medical criteria. I initiated appeal. Does anyone have experience with getting help from Insulet with the appeals process?



I was denied by Tricare and I appealed and won! Insulet is pretty good about working with you on appeals. I was a bug-a-boo and called them about once a day to make sure they stayed on it. Have you written a letter yet?

Thanks for replying. Yes, I wrote the letter to BCBS yesterday. I’m glad to hear that you called so often. I’ve been doing that too - but feel really stupid and impatient.