OneTouch Software Error

For those of you who use LifeScan’s proprietary software to track your bgs, have any of you ever run into an error code when you’ve started the program? Specifically, I received an error 339 (internal error) when I tried to start the program. The description in the error log says “Can’t show non-modal form when modal form is displayed” and the “error at source” line says Printer error. I’d appreciate any input on the cause and solution. My inclination is to uninstall the program (saving the data) and to reinstall it, but I thought I would check out here to see what others have done. Thanks!