I use an Animas pump. My friend has the newer model. Her screen is much easier to read. Nice and bright. I think my cellphone is much more complicated than my pump. Customer service is very good. I did use a Minimed/Medtronic pump for years. I switched to Animas because I was frustrated with ordering supplies. I would call Medtronic and tell them what I wanted and they would send me what my insurance would pay for, even though it was more than I needed. I was then stuck with the co-pay on all of those supplies all at once. Had I been more determined, I would have refused to pay for the extras because one shouldn’t pay for what one did not order. I also had a time when I called to order supplies. I told them my employer would be discontinuing our health insurance in a week so I needed to get my order processed right away. Well, they waited too long and I was stuck with the whole bill. So, that’s why I switched. Haven’t had any problems with Animas.
