Hi etta v.
No, not through Carecentrix, (at least to my knowledge.) I don’t know who Carecentrix is. (Are they your insurance company, or someone your insurance hires to do this for them?)
I went to University of Washington Diabetes Care Center for education on choosing which model, I chose Dex, they gave me a rep to call, she was the go-between for my insurance (Premera Blue Cross), she emailed me forms, I sent back to her with my bG readings from my meter, she sent off, got approval/authorization, and from then forward, I just call or email Dexcom for new sensors. I was under the impression this woman worked for Dexcom, but she may have had some association with Carecentrix, I just never saw that name come up.
When my “re-authorization” came up at the 6 month mark, Dexcom mentioned that it was coming up, they submitted it, it got re-authorized, I didn’t do a thing. (I ASSUME it was something they sent to my doc’s office, they signed off and sent back)
All of us are probably going to get those stupid calls for a while. When I said something to the live person at Dexcom, he said “hopefully they would get the kinks worked out”