Good Morning, all! Yesterday I received an email from “Tandem Cares” reminding me that the t:connect app will no longer be available after September 30 and directing me to switch over to Tandem Source platform. This is the first notification I have received. Has anyone else heard of this or am I the last to know? I’m curious the reason for this and also the benefits of the platform. Thank you for any information.
It is NOT related to the phone app. Essentially, their old website is being updated so the portal to log in and look at your data is different. (There have been people discussing it on other forums, but it sounds like Tandem didn’t get the message out to everyone in a timely manner!)
I didn’t use the old website much so won’t use the new one much either, so can’t tell you the difference.
1 Like
Thank you, Allison. The email was confusing since it read that it was okay to delete the app at any time. Their change won’t affect me since, like you, I don’t use their website.