The Dexcom app was working fine on my Note 8 which earlier was running Android 7.0 however today as I have updated to Android 8.0 whenever I open the app it is only loading a blank screen during its start up and automatically closes after a while. Any idea how to fix it?
Update: I don’t know what exactly happened but upon uninstalling and reinstalling the app it started working smooth once again! : )
I concur with El_Ver, try xDrip+. I was hesitant to use it at first, but since I tried it realized it’s so good I have no desire to go back to the real Dexcom app. Plus, you can easily display the date on a Pebble watch (under $100 on Amazon) which you can’t do with the Dexcom app!
@Hammer, not sure if you saw this link on another blog for a version of the Dexcom G5 app that bypasses the Play store model/sw version restrictions. It does work and is stable on Android 8.1
This is one of the most common problem user faces. I was having the same issue, so in order to resolve it, just follow the mentioned steps (it worked for me)
Un-install the app
Delete the cache and other files of the apps (do it via file manager)
Restart your phone
Re install the app
and the issue will be fixed. Do let me know if you are having problem performing the steps which I have mentioned above or if the problem is still there. Would love to help!