Jenny if that was the case you should be excluded because your pushing your book and website … Food for thought
Actually if you allow people who wear two hats some leeway youd be surprised at what you can get out of them, with the usual, I cannot tell you this due to legal reasons BUT, I can suggest… Iv seen this with CDE’s who work as reps for these companies. and hearing their real world suggestions is a valuble asset… Yes noone wants to hear a sales pitch but you CAN glean information that isnt the usual scripted drivel by phone support…
So even if its damage control, wouldnt being able to catch a bad customer service interation falling through the cracks and be able to rescue a customer from a bad rep better then leaving them high and dry… I think so…
I had a bad CSR experience with a pump company and it was the direct reason why i went with another pump that wasnt as integrated…
I would love to see an Animus rep on the Animus group, etc. The only parameter that I can think of is, of course, that they need to respect that their opinion is just one in a larger group. Them hearing our feedback could be beneficial for making desireable changes to future models. I suppose there’s the possibility that one of the reps could be unpleasant or defensive about their company, but any one of us could get that way too. How about a trial period followed by a vote after a month or two?