Insurance is painful

Forgive me with a rant. I am out of sensors and insurance is wanting dr notes. They want to know how many times I test a day. I finally got a little snotty with the lady and explained that the reason I have a cgm is so I only calibrate every 12 hours. It is like talking to a fence post.
What do others tell their insurance? Do you say every 5 minutes or every 12 hours or tell them something else. I am still without sensors.
Thank you

I don’t tell them anything. The doctor’s chart notes has all of that info. You shouldn’t need to speak to the insurance company directly. You should be contacting your doctor’s office for Rx’s and they send it to the appropriate vendor (pharmacy, etc).

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