My MM cgm was first inserted Thursday 4/21/11. According to the help files in Carelink, the ISIG is supposed to be between 24 and 29. I’ve been right at 29 a few times, and most of today (4/22), it has been at 18 and 17. (I had not read that part of the help info, until after speaking with tech support.) I have been getting all the graphs, etc. on the monitor.
I’ve been on the phone with tech support tonight (4/22), and while the Guardian uploaded, it is not showing any data, other than that it uploaded. I’m to call back on Monday for further specialized help. After we got off the phone, it seems that there may have been one Bg meter result that was an alert. However, I don’t know if I actually hit the esc act buttons. Could this be a problem? If so, any way to correct it, to see if all the Guardian info will then show up? I do know now, that I probably shouldn’t have uploaded the FreeStyle Lite meter before I had uploaded the Guardian, although tech support didn’t seem to think that, that was an issue.
Any ideas or am I out of luck till Monday?
Thanks and appreciated.