TSA = Thousands Standing Around
LOL. That is so true that is what they were doing.
If you’re still bothered by this:
Send a SHORT, but fully detailed, HANDWRITTEN letter to your U.S. Senator. Ask him to please find out why Homeland Security’s TSA inspectors and supervisors at O’Hare are allowed to abuse US citizens with disabilities and life-sustaining medical equipment (i.e., your insulin pump). Request that a formal, written response be made from Janet Napolitano’s office.
That would sound appropriate in this case.
These kind of scenarios are embarrassing for the employees at the airport; or at least they should be embarrassed. I hope you never have to go through something like that again!
WHAT? My wife and I flew to England last May on British Airways from Chicago. I think the pump did set off the alarm. I pointed to the pump and offered to show him. It wasn’t necessary because they knew what it was… A brief pat-down revealed the infusion on my side. I proceeded to tell him what it was but he beat me to the punch. He know what it was also. The whole thing was quick. No problem in England and coming back through Chicago.
I never thought of doing that.
Too funny Alan if only we could do that to them for real. 
Sidney I use to fly regularly and now once again I am doing so and have never had a problem like this. I like to think that they were just having a bad day that day and took it out on me. I didn’t even have this kind of problem flying during 9/11 when I was flying for work. So beleive me I know all about security at the airport I was in the air on a plane on the worst day to be on a plane.
I don’t think Missy did anything wrong. Being 60 years old with thinning hair and white beard and wife in wheelchair, you get the picture, allowed us to breeze by. We had less problems at Heathrow Airport security. My son has traveled to England several times for his job says that security over there are far less picky and idiotic. Perhaps better trained. Missy should file a complaint to United and Congressman. I also agree what she went through was uncalled for. The security person was a total idiot (being nice here). Where were his peers to assist if this was really a security problem? I could go on and on with questions. I also feel security staff have too much power at their discretion and some have an attitude to show for it.
British Airways was a great experience in flight. My wife and I were impressed. United is not the best toy in the box. My wife can walk but not at great distance. We requested a wheelchair and was the last off the plane. We were separated due to transportation issues. We both arrived at two separate area waiting for each other. England is NOT wheelchair friendly like the US. Upon arrival to O"Hare, there was a line of about 12 wheelchair pushers waiting. Big difference. It seems that some people “just don’t get it” or will not listen or use common sense unless forced by regulation like the 5 Star A-H. Like Don White says “you can’t fix stupid”.
Or as I heard on “Judge Judy” the other day ------“Beauty fades, dumb is forever”
It sounds like a combination of things went against you; uneducated TSA agent, crowds, beeping pump, need to access carry-on bag ASAP, on the cell phone, etc. ‘Noise’ will make anyone responsible for safety nervous and if the agent was not well trained that will make it even more problematic.
If it will make you feel better about the experience and you know the name/ID of the TSA agent then I would file a complaint. If you don’t know who searched you then it is of little use, IMO.
I never knew we could have juice through the check point. I always end up having to buy a $5 bottle from a vendor when I get inside the gate. Where is some info about the juice? I would really like to look into this more.
Look on the TSA wedsite. You will find the information.
Before I went to Europe for a month vacation, I had my endo write a note explaining my situation and stating that I had to be allowed to travel with insulin, syringes, pen needles, glucose tablets, etc – with one of the “etc” being juices. I have no clue what would happen now since the TSA is targeting women and people with medical devices.
What’s on the TSA’s website is outdated since the new rules went into effect. They haven’t updated their website in more than 2 years.
I have gone from Chicago to NY since they changed to their new rules. I had a print out of their website and a note from my endo as backup and I did not have a problem with bring my juices with me. Or any of my other supplies for that matter. The only issue I had was the pat down.