I went to Walgreens yesterday to pick up all my supplies. A disinterested clerk slapped my test strips an blood pressure medicine down, said "somebody will ring you up" (she didn't look busy) and started to walk off.
"I have more medicine in the refrigerator" I volunteered.
She slowly waked back to the refrigerator and brought out my Lantus and Humalog.
"What about my pen needles?" I prompted.
She ponered that for a few minutes before looking me up on the computer.
"Denied" she said and walked away.
"Excuse me, but I can't actually give my Insulin without a needle," i responded.
Another employee came up and looked me up on the computer. "Denied," she confirmed.
"No that's not right," I said. "I have to have needles."
"Well there is an order for 200 pen needles but insurance denied it,"
"Tht's because insurance will pay for 100 pen needles, not 200 pen needles. If you put in for 100 pen needles it won't be denied."
"Oh, ok." Click click. "Oh, they will be ready in a few minutes."
Now I realize I'm lucky I even have insurance but does anybody behind the counter have any kind of medical training? Let alone that I've been coming there for almost 3 years now.
What about you? Any problems ordering or getting your diabetes medications?