A33 Error: Paradigm Insulin Pump Gone Kaputt!

I reviewed all my settings again (did so when I started the pump earlier today) and they all match what I had for the previous pump.

So infusion site becomes an option, as well as stress: seeing the values not go down has stressed me out quite a bit.

I just tested again after having exercised a bit (at the request of Andreina)… and I am at 118. :slight_smile:

I will keep an eye on values the next 24 hrs to see if they are under control.

THX for being there, amiga! :slight_smile:

That dang exercise is a wonder drug. :slight_smile:

sorry to hear abou the old soldier goin dead on you. my endo is pretty good about giving me lantus “samples” as a backup… hope thing are under wraps today! - Joe

My first MM715 went A33 almost exactly one year from starting. My second MM715 went A33 less than a year after that. (And I had just moved to Germany and the warranty is through MM in America, so it took about over a week for me to get a new pump.!) I’m on my third MM715. Man, this one better last!!!

The Euro help line folks told me to do the following, and it kept me pumping for a week while I waited for the new one. Now, my pump had just totally A33’d. It simply refused to prime and would just error and reboot, over and over and over. Well, if you take that little blue plastic tube clamp thing that came with your pump (or use pliers if you can’t find it!) and bend and clamp down on the tubing as close to the reservoir as possible to stop insulin flow and then try priming again from the beginning it will probably work. As soon as it does the normal thing and finds the end of the res and stops the fast beeping, let the tubing go free again.I was able to successfully prime like this three or four times after the error happened. They told me that it will eventually quit completely once an A33 happens, but not immediately if you can force it to sense the pressure by clamping the tubing. You could conceivably do this for weeks. Or not. Depending on how far gone the pressure sensor is.

My 722 pump (which i have only had since MAY 2007) stoped in the middle of a boulos. I was soo scared I was in class. So I had to rush out and call my CDE and Pump Trainer and had to spend 35min out of class to try to fix this.
When i called Minimed they told me they would get me a pump by the next day. Well my UPS guy thought it was a good idea to leave the pump at my neighbors house. Which he does not like me so he put it in the dumpster.
PEOPLE ARE SOO STUPID AND LAZY!
I finally got another pump 2 days later!

So I know how you feel!

Oooooo cr*p! Mine did that about a week ago! I didn’t know what it meant, but since it rebooted and looked okay, I assumed it was fine? (The A33 error) That’s a bad thing huh? This pump is less than a year old!

Well - you know what is funny … this post is from 2007 & when I googled “A3 + Minimed” it came up with the Tu Diabetes site/forum right away … so here I am after just joining the site about a month ago, reading away, and realizing this sucks LOL At least I am not alone …

I did just got off the phone and they are sending me a replacement by tomorrow via Fedex. I must say that is quite fast since it is 8 pm my time & it is suppose to be here by tomorrow afternoon :slight_smile:

Hopefully this one lasts longer :stuck_out_tongue: I have been working on trying to get a CGM System too so may be I will invest sooner rather than later.

this happened to me memorial day weekend (yeah, oh crap!) and it sucks cause the pump was crapp afterwards, but mini med sent me a new one in the next two days after t he holiday. good practice for the shots as a plan b. brush up on that old skill =]

Hello everyone,
I´m new on this and am happy to get in touch with people who cares about diabetes.
My son is 7 years old and has been diabetic since 5 years ago. He is actually using an
insulin pump (Disetronic Htron plus) with great results, now his diabetes is controlled.
His HBA1c is 5.2%
Regards to everyone and specially to Manny Hernandez for sharing this web page.

5.2, okay tell an old timer here how you managed that one!! :slight_smile:

Hey Manny,

Those no back up plans can drive you crazy!!! My pump died a little while back and I called my drs office and his nurse told me to just do the back up plan!!! WHAT I DON’T HAVE ONE!!! I had to call my MM rep so I knew what to do!!! Don’t forget when I say this that some way some how I’ve been on the pump for like 21 years!!! I always had one in reserve just not then!!! HA!!

Karen she needs to tell me that one too!!! Maybe it’s just that her son has only been a diabetic for 2 years??? I can say for myself that I would be thankful to just see a 7.0!!! HA!!!

I was just browsing through this thread the other day for no particular reason when all of a sudden . . .

Yes, it happened to me. Fortunately, I had just downloaded all my data the other day, bolused and corrected this and have an endo appointment in an hour. The Minimed hotline was overworked, though and they have to call me back.

I also forgot my MDI regimen and I don’t have any Lantus on hand, but I’m sure the endo can fix me up with something as a backup. Still, it’s a pain in the ■■■ and makes you wonder if relying on technology is really a good idea.

On the other hand, I suppose the REALLY good ideas is to have a backup plan!

Roger, wilco!

I didn’t belive in the computer thing now I do and a backup plan is a great idea too I found out a little too late! HA!!

I have had each of my pumps (MM715 + MM722) replaced once. Neither time caused any panic because I was still able to pump. With the 715, the Down arrow button jammed and would not respond but the pump continued to work. It delivered basal and I could bolus by either using the Easy Bolus button or the Bolus Wizard, but I couldn’t scroll down. If I needed to, I had to scroll up until it cycled through and got me to where I had to be. I could only get to the Bolus menu so I couldn’t scroll down to suspend, set a temp basal or anything else. Someone suggested smacking the pump on the corner of a table/desk and I did, and the button unstuck but then stuck again.

I had to replace my 722 after using it for just a few weeks because some data got corrupted and I wasn’t able to upload it to Carelink. The pump worked perfectly, but it wasn’t much good if I couldn’t get my info (CGMS etc) from it. I did lose a week’s worth of data.

I still have a vial of Lantus in the fridge (unopened) that I had refilled right before I started pumping 3+ years ago. It expired March 2007 but I figure I’ll keep it just in case. I also have my 715 as a backup (still under warranty until April 2009) so I doubt I’ll ever need the Lantus.

I use MM’s paper log books and fill in my basal rates on most of the pages. I also know my I:C ratios and sensititvity. I’m always amazed that pumpers don’t actually know most of their settings!

Manny,

Thanks for posting this, i havent thought about this back up plan just in case… i think i may have to call my endo on monday to ask what am i gonna do if my pump fails…i hope not but i know theres a possibility for this to happen…

while reading thru this thread, i was scared for myself coz i forgot what my dosage was before i switch to pump… also, my endo is like an hour and half away from me so i dunno what to do…

DBunny, you just saved my life!! This totally worked and I can’t believe that the US Minimed people did NOT advise me of it. I am in a hotel room on a business trip (of course, these things always happen at the worst times, right?) and I was changing my set this morning as a precautionary measure before going out for the day. I have had Minimed for 10 years and have never had an A33, so I was completely shocked and panicked. I called MM, the operator told me they can’t do anything but overnight a new pump, and I made sure to tell him how stranded I was and how I only had 2 needles with me and no long-acting insulin, and all he said was “I’m sorry to hear that.” If only I had more time to search the web this morning, I wouldn’t have had the hours of worry that I did!

For the record, I agree with those above who said that they simply gave themselves frequent injections of their short-acting insulin. This works just fine, although it underscores the importance of having one’s basal rates recorded somewhere handy. I just happened to have changed them yesterday for the first time in MONTHS and actually wrote them down in my work notebook! Normally I would have done that at home and written them down there, but something made me do it at the office before I left for my work trip! providence. Anyway, since I had them written down I just made sure that I was continuously giving myself little shots every 2 or 3 hours to cover my basals for that time period in addition to my boluses. On a break from my all-day meeting, I called my endo’s office, managed to get the nurse on the phone (minor miracle) and got a script called in for Lantus and some needles to a nearby pharmacy. I just got back from being taken to the pharmacy to pick it up when I decided to search how to translate my Humalog basals into Lantus units and all that – and ran right into this post on TuDiabetes, where I should have looked FIRST! [Oh, and by the way, as I am in a hotel room I didn’t have either the little blue clamp or a pair of pliers – I used the edge of a dresser and a highlighter to push down on the tubing and it worked like a charm.]

Manny, how best to publicize this tip? As a 10-year MM user, I am shocked that a) I didn’t know it already and b) they didn’t tell me on the phone.

Thanks so much, guys!!!
Andrea

Yeah, MM is crazy good about getting stuff out. I has a CGM sensor go bad and was on the phone with them at ~10PM CST and I got a replacement the next morning!

I bet their shipping manager gets a big basket of love each Holiday season from the FexEx account manager!

I have heard this so often from my Medtronic friends!! Nightmare! Roche have a fabulous support staff who can talk you through getting back on pens in an emergency, didn’t you have anyone in Medtronic you could turn to?

At moments like this i am happy that there is internet and you can google everything. I just got the A33 when priming my pump. It never happened again and it looked like a strange alarm. Actually it is really serious as i see that they replace the pumps right away on the next day. With no back up plan - no pen at my, only penfils i do not know what i would do if i wasnt tricked my pump to start working. I will just share what i did hopefully to help someone else.
So the plunger do not sense any more if there is a reservoir so i just sticked the penfil in the reservoir place and pushed till the 0.00 appeared on the screen. That was succesful after i primed about 50-60 units trying it by the normal way.
Does anyone remember how many years is the warranty and are they going to replace it if its no in warranty?