LONGGG POST, sorry ><
Hi I’m new to this site, so nice to meet you!
As of May 2006, I moved from my dads in Portland, ME, into my own apartment the next town over. I visited often so I usually picked up my medicine there at the local supermarket pharmacy. No complications. Called it in, picked it up. The beginning of August, my doctors called me and told me I was due for a check up, but that they would relocate me because there was an endocrinology of diabetes clinic closer to my new apartment. So I thought that this was okay, and that I would just do that. So thinking ahead I also transfered my prescriptions to the nearest pharmacy, which was no hassle either. Called in my strips and got it the next day.
But as of last Monday (Aug, 13th) I called in my NovoLog FlexPens, expecting to receive them later the same day, or the next as usual. I had enough to last that day, so I waited until the next day to pick it up. I go bright and early to the pharmacy hoping to receive my medicine as usual. As I go to the counter and ask for it, they tell me the prescription had expired and that they had to call in and get a new one. (which is hard to believe because on the box it says 2008) They said it should take no longer than a day and for me to call them tomorrow. Tomorrow comes, I call, and they tell me that they haven’t been in contact with my doctor yet. So I’m thinking I’m going to freak out because I’m out of insulin. i said ok and that I’d call them myself. I call my doctors and they said that I should call my new doctor. So… I call my new doctor and am told that they can’t prescribe me and medicine because I haven’t seen them yet… SO… I call my old doctors again, explain the situation, and they call the pharmacy and write out a prescription for me. This is around day 4 now in which I haven’t had insulin. I’m reading high, and peeing like once every 15 mins. I’m thinking I should go to sleep, by the time I wake up my medicine should be there. (Yes I know not the greatest idea). I wake up, drive on over to the pharmacy, only to have some angry old lady tell me that they haven’t received authorization yet. She seriously yelled at me when she had no right to, and said she cannot give me insulin, even after I told her I had none left. I’m aggravated, tired. I call my doctors back, and even when I told her I was out of medicine and that I might need to go to the hospital, she puts me on hold… after it got to 12 minutes, I hung up. I go home to talk to one of my diabetic friends, hehe (I love that)… and he freaks out cause I could probably go into DKA. He somehow had two boxes of NovoLog that he didn’t need, so came over and brought those. I don’t think I’ve ever been so happy to have insulin.
So what happened with my insurance/insulin? I guess it had to go through authorization with the state again, that’s why it’s taken so long. But I’ll call them when I’ve learned to calm down, right now… not happening.
Have you ever been denied insulin? What did you do?