Hi, my husband is a newly diagnosed this year t1d. We are starting to feel like we are just now getting the hang of this whole thing. Using the smart features and google calendar have really helped us. We really never had any experience with anything medical before this. So this maybe a silly question. But almost right from the beginning we struggled with getting insulin prescribed. Then when we finally got an appointment with an endo after leaving the hospital it felt better- like okay now we are going to have someone dedicated to his diabetes meds. But I am having the toughest time getting the endo’s office on the phone to reup his meds. And I know there is an employee shortage right now- so I am not expecting perfect. But what should I be expecting for turn around time? Like 1 week, 2 weeks? My pharmacy told me to expect 3-7 days from when they receive the prescription from the doctor to when I will receive it. So I’m just unsure if there is a problem with my doctor’s office or my expectation. I tend to be a type A and expect others to hop to like me.
I currently have a reminder set into our google calendar on 21 days (it’s the max day out I can request a refill) before they expire. Then my google home says and displays my agenda before bed every night so we dont miss it.
Sorry, we’re a young couple but we want to take charge of the organizational side of the diabetes (Or maybe I do, because that’s making me feel better to have some control).
Any way the question is- how long should I expect to receive the prescription from my initial request and how long is too long before we need to consider a different doctor?