Failure after Failure

All the failed pods read 4044. I put on one that read 4045s. No issues so far today. All the bad ones read 4044 or 4042. I called my supplier and they said they had had some similar complaints to mine and were contacting Insulet on my behalf.

I hope they get the erros out before coming to Canada, but I am super thankful that I get to read all this now, and pick up the tips prior to getting the new pods.

Hello Hank. I'm responding to your post because I noticed that you said that you are insulin resistant. So am I. When I first started using the pods about a year ago, I was changing every 2 days. My doctor decided to start me on Humulin U-500 insulin. It's a concentrated insulin that is 5 times stronger than Regular insulin. Now, I can wear a pod for the full 3 days and I only have to use the minimum of 85 units for the 3 day period. One bottle lasts about 2 months (sometimes more), so it saves me money as well. This is something you might want to ask your doctor about.

vsmiley. Thanks for the info. I will keep the U-500 in mind. I am insulin resistant and was diagnosed as T2 in 1991. I have been on insulin ever since. Two years ago, I was changed to T1 because my pancreas finally gave up and does not produce any insulin. I take Metformin due to the insulin resistance. Hank

You're welcome Hank. That's why I love this site. It's nice to share information with other Diabetics. By the way, I've been a T1 since 1984 (9 years old). -Velma

So far I've had 4 failures out of 5 pods with L40420. The fifth pod I deactivated early because I was going on vacation (I switched back to old pods on Aug 19 and only switched back to the new pods a couple of hours ago.)

I've got (so far) 2 replacement pods from Insulet which are L40501, I'm going to save those until they admit that there is a problem with specific lots and recall them all.

What is the lot number of your pods? (The five digit number preceded by "L" on the packaging.)

Indeed, so far I haven't got a pod from L40420 to work to completion. I did get one to run to 2.99 days, so it seems random: I guess those of us with insulin resistance (who often can't run a pod to 3 days) may have more success.

What is the lot number of your pods? (The five digit number preceded by "L" on the packaging.)

My best guess is that they are still having production line problems.

Mine were all 40420 except one which was 40440 I think

Maybe we should call them the Atlanta pods because of the 404 like the Atlanta area code? Lol. I’ve traced back problems with a box or lot sometimes to bad packing and shipping and I have to think these are more sensitive. My distributor fixed that for us. I just finished a 402 batch and only had (many many) occlusion errors. Just started a 404 “Atlanta” box and had one out of two fail with no double beep.

Question - is everyone getting occlusion failures? Or random failures with no reason? Someone said while bolusing. I have about 2 fail every week with occlusions but I have been blaming it on my 4 year old.

I have used the new pods for approximately 3 months. During the first month, I had 2 occlusions on spots that I always use and still use. I think that both happened during a bolus. My old pods never warned due to an occlusion.

Mine are random failures, sometimes when bolusing, sometimes not. Insulet consistently asked whether or not I was pinching my skin up when starting the pod, but that was three weeks ago. The last three digits of the 'reference' in the pod alarm were either 103 (twice) or 104 (twice.)

I have been using the new pods since May. I never used the old system. Of the pods I have used the 3 failures were all occlusions, 2 were during a bolus, one was just when I was out walking the dog. That one happened yesterday and the pod was on my arm. It was day 3 anyway but in the prior days I had played both racquetball and tennis so I had moved the arm and presumably the pod quite a bit. When I pulled the pod off I wiped off a pool of novolog from my arm - hate that stink. But my blood sugar didn't go crazy so apparently something was getting in. Don't blame your 4 year old these seem to be random events.

Occlusion during bolus for me.

So these things ARE occluding a lot. I haven't even been calling them in because Omnipod gives you a hard time about it (plus I can't get through anyway), implying that it's user error of some sort. Our old pods never warned on occlusions either. I am even starting to wonder if the occlusion alarm is the "general" alarm now so Omnipod doesn't have to replace it if they don't want to ... I spoke to someone in R&D two weeks ago and she said she was surprised we were having so many occlusions, but of course that could just be a stock response too.

The alarms are different; the ones I see are all "Pod error" hazard alarms, recorded as "pod alarm" in the records. I've never had an occlusion with either the old or the new pods, but according to the documentation it is signaled as "Occlusion detected."

Both of these are "hazard alarms" - the pod has to be replaced.

It would be good to select a message that says " Duff Pod" but it doesn’t seem to be an option!

This Company is a complete Joke- I have Had ton's of Failure's Called there Vice President, He had someone Call me Back and Overnighted 10 Pods and New PDM
I called him Back to ask for a Refund - Told Him I can't Wait 45 min every time I call customer Service - He said his hands are tied.. I am now going to report this to FDA- We are all having same problems They are selling a Product that does not work.. Our health is @ risk... Cant believe they are allowed to do this...