After number 2 I called omnipod support. From that point we had 9 more error while on the phone with support! A total 2200 units of insulin down the drain! I asked the support rep what the record was and she told me that this was DEFINITELY THE RECORD! Anyone else ever see anything like this happen?? What’s your record?? These are the new pods. Up until this time I have never had anything like this happen, I’m really frustrated with the situation and all the lost pods and insulin…
Omnipod said they would replace the pods, said I could apply for insulin reimbursement… This is crazy 1658-image.jpg (1.01 MB)
I find that it helps to remove the canula cap as that lets air fill the void in the insulin chamberand you aren't pulling against a vacuum. I usually get ~150 of the 200 back out sometimes a little more. Holding the pod so the fill site is pointing down and the canula up also helps to pool that last little bit of insulin. Take apart a pod and see how it is built and this might make more sense.
11 would be a disaster when travelling as I generally don't take that many spares. I do take a pen and needles in case I have to go the manual route though.
Holy Cow indeed - it doesn't sound as though you recovered the insulin from one pod and attempted to put it in the next ? That is what I had to do when my pod occluded after less than 24 hours. I managed to get 100 units out of the used pod and I had only put in 125 to begin with.
I just had that happen today…pod failure while priming. Doesn’t happen to me very often. I could only get about half the insulin out! THAT ticks me off more than the failed pods
I've used pods for about 1 year now and never saw a priming failure... until a week ago. Two failed in a row. These were the older pods. When they error, they do seem to go together.
So I had more issues with the older pods failing after priming. But I’ve found a couple of things that help to prevent this. Your insulin must be at room temperature. If it is too cold, I have failures.
In using the new pods, I remember reading that it must touch the PDM while it primes. Not sure if that can affect it.
That was my initial thought as well, however insulet customer care asked that I not do that as they wanted to inspect the pods to improve them in the future.
