Novolog is supposed to be refrigerated until opened for use.
Pharmacy techs are supposed to be educated.
I just spent twenty minutes watching the pharmacy tech at my HMO cradling my Novolog pens AGAINST HER CHEST with her arm wrapped around the boxes while she scanned labels and typed things into the computer and walked away and walked back, all the time holding my SUPPOSED 90 DAY SUPPLY against her heaving, sweaty bosom, with her big, hot arm – warming it all up really, really well with her body heat.
I asked her FOUR TIMES if I could please just put the pens into my insulated bag with the blue ice in the bottom and she wouldn’t let me, apparently because she wasn’t done heating them up for me yet.
I COULD SCREAM.
Who hires these idiots? Why has healthcare in this country gone ROCKETING to the lowest common denominator in the past twenty years?
It says right on the package that the Novolog should be stored between 36 degrees and 46 degrees and that once you raise it to room temp, it has about 28 days of useful life. She was heating up my 90 day supply. HELLO?!?
Her STUPID boss said, “Oh, we mail it all the time.” IDIOTS. IDIOTS. IDIOTS.
Fellow diabetics: THIS is why sometimes your insulin just…stops working. It’s being handled by IDIOTS. And 28 days (or less, depending on the temp range it was subjected to) after being handled by IDIOTS its potency rapidly declines.