G7 problems

Anyone else having problems with the spring mechanism not working on their G7 sensors?


Yes! I was looking forward to G& so I could do myself but need to ask husband to press bitton and even he has difficulty. Have you called Der to inquire?
I will wait to hear from you before I call.

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thank you. I’ve called them like 3x. They are sending me replacements. When my husband presses REALLY HARD, the button releases. So please call them. It’s good to know I’m not alone, and We shouldn’t have to press that hard.