don’t be shy about having your doctor send the appropriate RX to Dexcom. (This is for all you Medicare patients who get your sensors, etc, direct from Dexcom). My wife got her monthly “order request” email today and in it, it had the new quantity that she had requested. Dexcom came through!
In the past, both her and I had been getting our strips from Walgreens (in addition to the paltry allotment of 150 from Dexcom), but recently Walgreens couldn’t fill her RX and ultimately found out it was because Medicare held it up because she has a CGM. It took them a YEAR to make that determination. Talk about the left hand not knowing what the right hand is doing–Medicare approved the CGM for both of us, a year ago. Whatever. LOL!
The Dexcom Fax number is something I can’t find right now. I lost the paper I wrote it on, when I dealt with this and googling hasn’t uncovered the number. You’ll have to call Dexcom to get the correct fax number.