Since we're still really new to using the pod (our daughter started in January), we've only just received our first bill and are a bit confused. We were told our insurance (Cigna) would cover it 100%, but apparently they didn't really mean what we heard. They are considering the actual pods as diabetes supplies, as opposed to a part of the pump, so while they did indeed cover the pdm at 100%, the pods are only covered at 80%, and that after the deductible is met. Which means, of course, a bill every 3 months, and a pretty large on each year if our deductible is not met for other reasons.
I am just wondering if this is the norm and if it's worth debating it with our insurance company to help them understand that the pods are actually an indespensible part of the pump system. Is it just that Omnipod is just still too new for them to understand?
Thanks for any input!