So, I’ve been having this weird issue lately, and can’t seem to find any info, so I was wondering if anyone else has had this issue.
Using the 670G, I’ve noticed this strange issue lately where, after having a sensor in for about 5 days or so, it all of a sudden starts telling me that BGs and calibrations aren’t being received because of a transmitter issue. Now, I know the transmitter is in properly, because I go several days with no issue, and the battery is always fully charged before I change sensors. The first time this happened, it all of a sudden just started working properly again on its own. The second time however, it just refuses to take anything, even though the icon indicating the transmitter is communicating with the pump properly is on. Has anyone else experienced this, and is there a work-around like for a lot of the other glitches this pump seems to experience?
I suppose it’s not the end of the world if I simply have to get a new transmitter from Medtronic, since it should be free of charge.
Sounds like a problem internal to the transmitter, in which case I don’t know if it’s something any one here can help you with. I’d go ahead and contact MedT tech support. They’ll have diagnostic procedures to tell if it’s a glitchy transmitter and replace it if it is.
That’s what I was worried about. Not sure how the transmitter got messed up, since I use the plug when cleaning the tape gunk off of it, and try to avoid the connection area anyway. Oh well, like I said, not the end of the world if they have to replace it.
chances are firmly good it is not your transmitter, rather it is sensor. Medtronic sensors are rated up to 7 days but should last at least 5 days. Call the help line, but I am guessing it is the sensor. Things that shorten sensor life are a bent cannula, proposing (rapid ups and downs or extreme lows and highs) and scar tissue. I suggest an arm placement, work on carb counting and see if your settings are the best.
For instance shorten or lengthen active insulin time, change sensitivity, or look for air bubbles.
Still as always call the help line.
Note: I am a Medtronic ambassador. My opinions are my own. They did not pay me to say nice things about Medtronic devices or the company. OK, they sent me a shirt and a cup but even I am more expensive than that.
I was just about to call the help line after dinner last night, but then all of a sudden it came back, and I’ve had no issues so far today. Auto Mode is probably all out of whack after having been out most of yesterday(I’m running high today), but the sensor is working and fairly close to the meter. I did notice that the transmitter battery is lower than it normally is at this point in a cycle. In the past, it’s only at 67% when a change comes, but right now it’s at around 47% with one day to go(I may just change it out anyway, since I have to change my reservoir tonight). I’ll see what happens when I change sensors
