Hello, I am wondering if other experience a lot of errors on their insulin pumps? I have gotten the No Delivery message and worry that my pump could be causing some unexplained highs.
I call Medtronic's 1-800 number when I get an unexplained error or problem. They are very good at helping diagnose the problem, walking me through steps to check it out. And if they aren't satisfied, they will send out a new pump right away. I've never had to wait long for help. I assume other pump companies have the same level of good service. You don't have to do it alone.
"No Delivery" I've blasted through, swapped sets and reservoirs, etc. and it's worked ok. Once it happened like 12x in a row at a restaurant, right after I ordered a huge breakfast and it'd pump 1.2U and crap out so I just kept pounding it and it kept going and, eventually, I had bolused and the food came and it worked out ok. At the same time, if it's running high, I'd definitely call Medtronic and hopefully they'll just send you a new pump!
In my experience, the pump was really good at alerting to the fact of No Delivery when that was the case, my assumption being that since it could alarm, it would as needed and problems wouldn't go un-alerted.
I think in every instance of "no delivery" I ever got it was always a pretty obvious infusion set problem that caused it (obvious once I started investigating at least).
Do call Minimed if it happens often, but know that its exponentially (at least in my opinion and experience) more likely that an infusion set is the cause and not a general pump malfunction. On that note though, there's a bunch of different infusion set kinds out there, so its easy to switch it up and try something new to see if it helps!
Good luck!
It has always been the cap atachment to insulin cartridge for me. If it happens, remove the attached cartridge, remove and reinsert the cap. Turn it gently until it clicks.