So I am mad at them.
They have a website where you can enroll in their diet plan.
However, should you want to cancel - there is no web or email options. You have to speak to one of their high pressure councillors. People professionally trained in customer retention, and prepaired to make you feel a failure should you want to quit.
So you want to know the details of the diet?
Yes, I lost 40 pounds.
But was it worth it?
How does the food taste? Terrible. Akin to the smell of dog food - but loaded with salt and carbs. It's really bad - and the only way I could eat it was to over power the dog food taste with tabasco sauce - no lie.
For the money - they send you a months worth of food - but you still need to supply about 1/2 the diet with fresh veggies and leafy stuff. So this is an expensive diet - in hard times. I indulged in it for three months - but frankly it's an indulgence we can no longer afford.
Which brings me to their cancellation policies.
I am sorry - but if you take new customers over the web - they should be able to leave over the web.
Some of my customers were in the customer retention business - and that is the slimy evil secret of NutraSystem. They know they will lose you as a customer.
Be it you can't take the taste of the food.
Or the diarrhea from the sudden high fiber content of their food.
Or the lackluster weight loss.
But for what ever reason you decide to cancel - it should be as easy and joining.
* I have sent *10* emails letting them know I am quitting - and yet the refuse.
* They insist I call them - but I refuse. I know how their people are trained - and I am not a failure - I am just poor. I do not want their high pressure tactics - I want to quit - and it should not be humiliating.
And yet they make it so.
So I am here to warn others - if you join NutraSystem, be ready for a fight should you want to leave.
I hear Richard Simmons personally calls his customers. That is a matter entirely different. This is plain harassment. And I will not indulge in it.
I refuse to call - I have emailed and indicated over the web that I am leaving them.
And I am doing it here as well.
They are creeps.
And should burn in hell.
So you want to know the details of the diet?
Yes, I lost 40 pounds.
But was it worth it?
How does the food taste? Terrible. Akin to the smell of dog food - but loaded with salt and carbs. It's really bad - and the only way I could eat it was to over power the dog food taste with tabasco sauce - no lie.
For the money - they send you a months worth of food - but you still need to supply about 1/2 the diet with fresh veggies and leafy stuff. So this is an expensive diet - in hard times. I indulged in it for three months - but frankly it's an indulgence we can no longer afford.
Which brings me to their cancellation policies.
I am sorry - but if you take new customers over the web - they should be able to leave over the web.
Some of my customers were in the customer retention business - and that is the slimy evil secret of NutraSystem. They know they will lose you as a customer.
Be it you can't take the taste of the food.
Or the diarrhea from the sudden high fiber content of their food.
Or the lackluster weight loss.
But for what ever reason you decide to cancel - it should be as easy and joining.
* I have sent *10* emails letting them know I am quitting - and yet the refuse.
* They insist I call them - but I refuse. I know how their people are trained - and I am not a failure - I am just poor. I do not want their high pressure tactics - I want to quit - and it should not be humiliating.
And yet they make it so.
So I am here to warn others - if you join NutraSystem, be ready for a fight should you want to leave.
I hear Richard Simmons personally calls his customers. That is a matter entirely different. This is plain harassment. And I will not indulge in it.
I refuse to call - I have emailed and indicated over the web that I am leaving them.
And I am doing it here as well.
They are creeps.
And should burn in hell.