One year old receiver

I have been using my receiver for 14 months.
How long before this piece of equipment will no longer take a charge?
I have the Dexcom 7.

I am in the process of changing my receiver (it still works, but I have to charge it fairly frequently, and it will go from 3 bars to a blinking one bar without warning). and I am now in my 28th month with it. It started having charging problems about 6 months ago.

My first receiver was working until about 12 months when it was loosing signal often. I could hold the receiver on the transmitter and it was still only picking up half the data. Insurance general covers “durable medical equipment” replacements once the warranty runs out, which for Dexcom is 1 year. The battery still seemed fine on my at 1 year though.

Thanks Andy,
It would really suck if I had to buy my next receiver after Ins. covering the original.


Dexcom also sells replacements for $300.

Thanks Kevin,
Is Dexcom paying for your change or must you go through Ins.?


That’s not bad but it feels to me when you buy a product with a limited lifespan and it isn’t replaced free of charge then it would only be fair to make this information very clear from the beginning.


My first Dexcom 7+ receiver is still working after 24 months. I got a new Dexcom since it is the transmitter battery that seems to fail after 16 months in my last case (so now I have two receivers and one working transmitter). I’m really hoping my last transmitter will last until early 2012 when the Dexcom 4 is available (if the FDA doesn’t screw thing up by mindlessly delaying everything can can help anyone (but I digress)). I’d hate to replace the Dexcom 7+ and just before the Dexcom 4 is available with presumably much better accuracy.

Is the “4” going to be the one integrated with Animas? Any word on what unit shows the graph (pump vs meter)?

I used my original Seven + for 15 months, give or take a few weeks. Like Andy, the receiver started losing the signal from the transmitter at the end. I believe my CDE (who educated me about pumps and CGM) told me about the one year warranty. I had that training in June of 2009, so I am not positive.

My insurance covered my replacement system in full because I had met my annual deductable.

I use the Omnipod which is supposed to have integration with Dexcom. At my last session with my CDE (Dec 2010) she told me that the FDA is looking for studies showing why integration is better than separate units. Sarcasm, sarcasm, sarcasm. Vent, vent, vent. Obviously they aren’t diabetic and don’t have to lug a steamer trunk worth of stuff around with them all the time.

I will say that I am not convinced that integration will work for me. I am very clumsy and I am concerned about carrying my Omnipod PDM around with me all the time on my body. It just doesn’t seem as sturdy as the Dexcom System 7 receiver, which I keep in my pants pockets and have dropped multiple times. That receiver seems to be indestructable, though I have never dropped in in water! It reminds me of the old Timex ad: Takes a linkin’ and keeps on tickin’.

Another concern is that the Dexcom receiver is very easy to read in bright sunlight, but the Omnipod PDM is ver difficult. Having to find shade or go indoors to see why an alarm went off would be inconvenient.

The integration will happen with the next generation PDM.

I have used my Dexcom 7+ receiver for 21 months so far and it still going strong.

thanks Helmut.

You are welcome, Jim.