I have been a podster for 5 years now and I have never had this happen the entire time, but lately (the past 3 weeks or so) often when I enter my bolus, then put my PDM away (which I have always done before the bolus is 100% delivered) my pod makes a long beeep and the PDM reads that the bolus was not fully delivered…no indication as to why, I just reenter the bolus and keep the PDM close to the pod the second time to make sure it finishes…anybody else having this “problem?”" I dont know if it is an inication that the PDM batteries are low, or what…I had never had this happen before. What am I doing wrong?
I have not had that happen, Steve. Maybe an absorption thing…site issue? Were you injecting in the same areas you place your pods for a number of years?
Thanks, elaine! No, I dont think so, except to be sure (of course) over the past 5 years I have used the same sites over 1000 times or so! Usually my arms, legs, abdomen, upper but.
Sounds like you have enough rotation for that not to be an issue.
My guess is that you might be experiencing the mysterious “slippery” battery issue. (Stop me if you’ve heard this already…) There have been discussions here that some people have their PDMs cycle off/on, especially when handling them. The reports are that Insulet recommends using a specific battery brand because others are not exactly the right size and lose contact with the battery contacts in the PDM. Other people have reported that bending the battery contacts inwards a little solves the problem.
What might be happening to you is that the PDM is cycling off then back on when you set it down after starting a bolus; when it comes back on, it realizes that the bolus was not completed.
Just a guess, but might be worth looking into.
Thank you Eric/elaine for your suggestions/comments, turns out it was my batteries running down. I am a bit disappointed that the new PDM doesnt warn us when the batteries are getting low, it just suddenly craps out. I guess I can just use the discontinued bolus as a warning…turn a negetive to a positive!
Interesting. Did you hear the beep(s) telling that the pod received the bolus command, before you put the PDM down? Maybe you should wait until that happens. Just be careful if you re-enter the Bolus. If the pod received and ACked the bolus command, it is fully capable of delivering the bolus without the PDM’s help. So, be careful not to double-up your bolus.
If it’s really a battery issue, that’s a bad limitation. Maybe you should add “Better (earlier) low battery notifications” to that feature request discussion.
It DOES warn when the batteries are very low. I let it tell me every time; I let my batteries run all the way down until it complains.
What I was suggesting was not that the batteries are low, but rather that they were losing contact with the battery contacts in the PDM.
i am sorry, Eric, I didnt mean to imply that you had suggested that the pod didnt warn about low batteries, that is just an obervation on my part. For some reason, and I dont remember setting the PDM up this way, but for sme reazson my PDM does NOT warn me. My old PDM gave me a 24 hour notcie, then a 3 hour notice, this one doesn’t give me any!
No apology necessary, Steve.
I would call Insulet if my PDM didn’t tell me when the batteries needed to be changed; I couldn’t find any setting to control that behavior, so perhaps yours just has a malfunction.