Everything that insurance people say is “normal insurance bs.” They are scam artists through and through.
Anyway, I won’t keep going on that because I could write a book on those bastards and what they are/have been doing.
What they are saying to you is that your diabetes needs to be “bad” enough to justify them paying thousands of dollars for it. Remember that in the US, insurance companies make your medical decisions, not doctors (sorry but it’s real hard to resist slamming them).
My endo prepared me for this by switching my insulin and putting me on a schedule that required very frequent shots. He also “guided” me as to how to talk to them about it. If your endo is willing to play along he/she should know what to do to make you look “severe” enough to have it covered.
For anyone else reading this I need to add the disclaimer (in case I didn’t make it obvious earlier) that I am not suggesting that anyone’s diabetes isn’t severe. It’s the insurance companies that set such ridiculous criteria for us to meet before they do WHAT WE ARE F***ING PAYING THEM TO DO!
Can you tell I don’t like insurance companies?