Permission to speak candidly? Just my opinion.
As far as how much help Insulet will give you, it really depends on who you are working with. Some will fight for you, and some will just go for easier low-hanging fruit. People with BCBS or Cigna are easier for the Insulet rep to close the sale, so they don’t want to “waste” too much time on UHC patients. Totally depends on who you are working with.
I got help from my local Insulet rep, she did her best. But after fighting with UCH and documenting all that I had to do, I offered the details to the Insulet District Sales Manager who is above her. She had no interest in learning anything about how to fight UHC. I think she is just interested in the low-hanging fruit, and fighting UHC wasn’t worth her trouble.
Insulet loses so many UHC appeals, they don’t really dig in to the fight. It’s a matter of perspective. As diabetics, WE are fighting for our life, but THEY are fighting for their lunch.
Anthony,
I fought UHC and it took me a long time to win. Message me sometime and we can arrange a call and I can tell you some things that might help. There are a lot of things at play, and it depends on the route you want to go to try and win. Let’s talk sometime.