US Script, here I come! Medco sucks and my insurance carrier knows this, I guess ;)

Type 1 and LADA
1

I just got an email that the plan is switching from Medco to US Script.

Anyone have experience with them? I'm hoping they're good because my last experience with Medco was epically BAD.

2

Good luck - I use Medco - and never had a problem with them for regular meds. I continue to get my insulin at the local pharmacy though because I am not home for med deliveries typically and don't want to take a chance. I get my strips through a DME supplier.

3

There is, at least, one thread of folks who weren't as lucky with them as you have been. :) May your positive experience continue.

I'm glad to be rid of Medco. I just hope that US Script is a better run show.

4

I have been using Medco and get my strips and insulin next day and the pills in 3 days. Never had a problem. Not sure what problem you were having to not like them?

5

I linked to a thread on TuDiabetes where a few people had issues with them. Click over if you want to read it. :)

6

Urgh! Can you believe with just a few more days before the year is out Medco is still giving me trouble? An end of the year Medco rant follows. ;)

This time my doctor upped the dose of the hormone that I'm on. (I also have another auto-immune disorder, hypothyroidism.) Anyway, that's essentially a new prescription. Had my doctor just handed it to me, I know I could have walked into a drugstore and gotten it filled.

He got it wrong though and submitted a prescription for the same dose to Medco. I got an email confirmation this morning and went to the website to cancel it because it was before normal business hours. Because it took then two days to send me a confirmation AND I've got two doses left, I asked my doctor to just call in a new prescription to my local pharmacy instead. I called later this morning to make sure Medco cancelled the order, and then checked with my local pharmacy to make sure the new prescription got called in. My local pharmacy confirmed that it had but that it had been denied. WTF?

I figure that's because the insurance is seeing two requests back to back for the same medication even though it's a different dose. I call Medco to sort it out. I was on the phone for 30 minutes to get to someone to answer a simple question. I also got 5 auto confirmations in my email when I contacted them via the website. It's just automated bureaucracy on steroids it seems.

I'll be so very glad when this year ends and I don't have to deal with them anymore.