Make sure you have a good play with the MyLife app as well if you’re considering this pump.
We used the app for a few months as it was the bolus calculator app recommended by my son’s DEs when he was diagnosed earlier this year.
While the interface is generally clean and nice, we had a few significant issues with reliability and functionality of the app (used on iOS 12.1 and 12.2 on iPhone 5s, iPhone 7 and iPhone 8):
- the bolus calculator by default takes IOB into account when calculating a meal bolus. If you give a bolus for 50g carb, then 15 minutes later decide you’re having an extra 20g, it will tell you you don’t need any extra insulin because of your IOB. You have to deliberately answer “no” to the question it pops up about your last bolus and tell it to calculate without IOB, then accept a warning about the bolus being calculated without IOB. Not good design and tricked us into under-dosing a few times when we were starting out.
2)While you’re supposed to be able to use the app on multiple devices synced via the cloud, this was buggy, and we often had to manually force it to sync. This was a nuisance if I was looking after him at breakfast, then my wife had to call in his dose at morning break at school etc. Might not be an issue if you’re using it on a single device, but it wasn’t confidence inspiring.
3)The app locked up or crashed fairly frequently, making it time consuming to use. Again this could be related to running it on multiple devices and pulling data from the cloud, but if it can’t even pull tiny amounts of data like time, BG, dose, carbs then it’s poorly written.
[NB no experience using the pump, the criticisms above relate to the app on iOS devices only. The pump itself may be great, lightweight, IPX8, glass cartidges are all pros, and the Android app may well work fine too].