AETNA Medical Director admits never looking patient records

This explains so many things…

A former medical director at Aetna, Dr. Jay Ken Iinuma, admitted under oath that he never looked at patients’ records when deciding whether to approve or deny care. California Insurance Commissioner Dave Jones has launched an investigation and says his office is now looking into how widespread this practice is at Aetna.

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I find this so upsetting! It is soooo frustrating that healthcare has little or no interest in decisions that so heavily impact people’s lives. It was also telling how flip this guy was when describing this practice. I hope that he never finds himself at the receiving end of this treatment when HIS life is hanging in the balance.

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