First, I want to say I’m not trying to bash Animas. I love my son’s pump and I think their customer service is excellent.
But, in the 16 months that my son has been on the pump, we have gotten 6 different pumps. In all fairness, only one pump died completly making us have to go back to injections for a day. The rest of the pumps kept alarming. If you receive 3 alarms in a 30 days period, they replace the pump.
We just got his newest pump on 06/30. This time it was because his cartridge would not load correctly. When I did a site change and loaded the cartridge, it would not load all the way to the bottom of the cartridge, causing me to have to prime for a LONG time before any insulin would come out. (Riley only uses about 10 units of insulin a day, so I only put about 75 units in the cartridge)
Anyway, his new pump is now doing the exact same thing. The cartridge does not want to load correctly. Has this ever happened to any of you?
Also, my son wears his pump pretty much all the time. He wears it swimming and in the bath. It just works better for him when his basals are not interrupted. Does anyone else wear theirs in the water that much? I’m just wondering if this could be causing the problems.