Dexcom G4 Receiver “Transmitter Low Battery alert"?

Has anyone ever seen this: “Transmitter Low Battery” alert?
Did you have to send your transmitter in to be replaced? How long were you able to use the transmitter before the batter went out. I can't replace mine for 3 weeks as I am out of the country. Will it last that long?

The Dex G4 transmitter battery is guaranteed for six months, mine lasted nine months. I got the same warning message that you cite. I ordered mine when I got the message and put the new one into service one week post-warning. I'm not sure how long it will last. You don't have to send in the old transmitter but you do need to pay for the new one with insurance or out-of-pocket. You could call or email Dexcom and see what they think about expected transmitter life. Others here may be able to give their experience.

I guess this is another thing that we need to factor into our travel plans. I hope your transmitter holds out for you. I've generally found that Dexcom conservatively underestimates its expected service duration for its various components.

Thank you so much! Your answer really helped!

When I got the "Low Transmitter Battery" warning, I had a week and then the transmitter completely died, Sunday to Sunday.

Thanks so much!

My battery just died. I have had this transmitter for over a year. Will it be covered by insurance? Do you know the charge? I have not met my deductible this year?

My battery just died. I have had this transmitter for over a year. Will it be covered by insurance? Do you know the charge? I have not met my deductible this year?
Do they just replace the battery or give a whole new transmitter?
Thanks for your help.

They send you a new gray transmitter. Since the transmitter is only warrantied for 6 months and yours is over a year old, insurance should cover the replacement less whatever your deductible is and depending on your DME (durable medical equipment) coverage your copay. The invoice I saw from Dexcom for the replacement transmitter was $799.00 less the insurance discount of $119.85. So the insurance company was charged $679.15. My insurance company covers it 100% with no copay or deductible. I have the original invoice from Dexcom for the system which I got in November of 2012 and the transmitter price has not increased. My transmitter lasted a little over a year and did not actually die before the new one arrived. But I would get the process started sooner rather than later because I ran in to some paperwork issues getting the transmitter replaced.

Sorry for your bad luck while traveling. I'd think that Dexcom could send you a transmitter to most places in the world. Unfortunately, you'll probably need to pay your annual deductible before you get any insurance benefit. You'd have to pay that eventually, however. Better to just get started with the process. It's amazing to me how much I depend on that flow of data.

How are you doing adjusting to fingerstick numbers only?

Thanks Terry,
I kept thinking of you all day when I felt like I was missing something, not having my dexcom with me. Most of the day I have been worried but now I am sort of feeling like I am on vacation from diabetes! I only know what is going on every 4 hours, not constantly. But I know it will be hard when I am busy and out running around not having time to finger prick.

Wow, That is great information Clare! Thanks

Good attitude, Jennifer! Vacations are nice even when we just simulate them. But you are on a real vacation, aren't you?

I think we all have a love/hate relationship with our BG numbers. We'd love to be freed from the responsibility but hate it when we want to know what's what.

Are you going to go without the Dex until you return home?

I never am on vacation completely but am still part timing vacation:)
I have to wait until Monday to get in touch with Dexcom, I always have problems when I communicate with them on weekends.
Thanks so much for your help!