I recently reinstalled Lifescan’s software on my computer, the latest version, and downloaded my UltraSmart with no problems. I then tried to download the UltraLink and kept getting error messages saying it couldn’t find it or something. The UL user manual says to leave the meter turned off when connecting the cable, and I did that.
Anyone able to download it successfully? My pump had a problem (Minimed said it was corrupted data) and I lost an entire week of information from it, and wanted to at least get my BGs from my meters.