Help! I dropped my dexcom G4 in water! Does anybody have any tips or tricks for making it work again. i have it sitting in rice now. I'm really worried because water damage is the only thing that it isn't covered for.
did it stop working? does it have a no signal sign? did you call Dexcom and ask them? hope you can get it fixed and/or replace if needed. i had a CT Scan this morning, had to take my Dex off, I threw the frickin entire sensor in the garbage and left. I went to reinsert another when I got home and realized I threw my sensor away. Luckily I called and someone went and fished it out of the garbage. ugh!
Oh gosh, i'm sorry that happened to you but i;m glad you got it back. I called dexcom and they said to put it in rice for a few days. I'm just waiting on it now to see if it comes back to life. Hoping for the best!
- Thanks, hannah
Hannah do you have renter's or homeowner's insurance? Perhaps that will cover the cost of replacement if it doesn't come back to life.
In February I dropped my minimed CGM transmitter in the dog water bowl! It would blink like it was working, but it would not transmit any values to my pump. I was forced to purchase another one. Luckily it had been over a year since my last and insurance covered a good portion of it.
Don't know if you got this resolved or not, but the same thing happened to me last week. Less than one second in the cats' water dish, and the G4 receiver pretty much died in my hands. (Actually, before it died completely, it buzzed continuously for about 30 minutes.) But I put the G4 in a ziplock bag filled with desiccants from our kids' hearing aids cases and others that we've collected through the years from pill bottles. Two days later, I plugged the thing in, and it works! Holds a charge, and everything. I think I'll keep it in the bag for another week or so, just to make sure it gets totally dried out. But it's still receiving transmissions in the meantime.
Silica Gel!!! THose packets that come in shoes!!!!Put it in there in a sealed baggy for a few days..should suck out all the moisture!