Hi Mike. My 9 year old son, Bowie, was diagnosed when he was 2, went on the Deltec pump when he was 5, and just switched to the Omnipod in August. Overall, he loves it and so do we. It’s not perfect, but his traditional pump wasn’t either. We are very happy with the change. I think a person’s experience hinges a lot on whether it’s an adult or child using it. I think adults don’t find traditional pumps to be all that cumbersome. We’re used to carrying tons of crap in our pockets anyway. Adults also don’t have the crazy spontaneous activity that most kids do. Just my two cents on that one.
Anyway… The Omnipod cons: we’ve had quite a few pods not activate when the insulin is injected. It’s frustrating for me, but doesn’t affect Bowie, so it’s not really a deal breaker. Also, we had one PDM report an error and stop working altogether one Friday night. When I called they told me they would ship a new one out on Monday and we would get it Tuesday. They said I should revert to injections until then. I freaked out. His old pump company would’ve called a rep and the rep would be at my house within hours with a loaner until a new one was shipped. Ultimately, they shipped one overnight that night and I had it at 10am the next morning. Still not great, but better. I solved this problem by buying a second, backup PDM. Our biggest “con” is site selection. Bowie is skinny and muscular. His only options are lower back, butt, or arm. The butt is not a good choice when he does karate and the arm is not a good choice when he plays baseball (he pitches). So he wears it on his lower back a lot and then it’s a juggling act trying to figure out when he can do an arm or butt site.
The pros: He doesn’t have to take it off for sports, showers, swimming, etc. We used to disconnect his old pump a lot and sometimes in the spring and summer it seemed like he had it off more than on and his BG was very difficult to control that way. Also, he is more comfortable not wearing a pack around his waist. As he got older, his old pump/pack was awkward during gym class, playing with his friends, anytime he ran around, it just got in the way. We’ve also noticed a lot less problems with bubbles now that there isn’t any tubing. We used to have to check the tubing every day for bubbles. If we didn’t and there was one, his BG would get very high very fast.
I’m not sure how to answer the “working properly” question. I guess if the PDM is reporting an active pod and dosing correctly, and his BGs are in range, then it’s working. You can hear the pod making clicking noises when it delivers insulin. I guess that helps too.
Regarding the sales rep…Now that we have a backup PDM, I’m not sure I’ll ever contact the sales rep again. I get more accurate info from people actually using the pod. I suppose it would be nice to have the support of your Endo, but maybe you could convince her to keep an open mind. Also, Omnipod has a 45 day trial period. If it doesn’t work for you, you send it all back and can start over with a different pump company.
Hope this helped.