This is an update to my previous post about the libre. I am now using the Libre 2 for the past 6 months. I have had 2 devices to mysteriously stop working. I had a horrible time with their phone customer service (ABBOTT). They wanted me to give them all the readings of from the phone app for the past 3 months over the phone. I told this was ridiculous. They said some one would get back to me inwhich they never did.
I contacted customer service over FB and they wanted my full address and phone number before they would discuss anything. Eventhough they give assurances about not using selling personal information I still feel uncomfortable about giving it to them without knowing if I will have any recourse for a defective product. I have read previous reviews that they normally don’t give compensation for defective products but then they have your information. I would be out $100 for 2 devices.
For the most part, the libre2 has been accurate. but I have had 2 to break down and end early.
As a type 2, I had to fight hard to get this cgm prescribed to me. Now the libre 3 has been approved as being paraded by everything T1 on social media but will T2 be denied a this cgm also?
Continuing the discussion from Libre not accurate: