I'm brand new to this party as I started wearing the OmniPod about a week and a half ago, and I keep a few pods at work, just in case. I figure keeping 3 or more is safe because for training they want you to have two in case one fails.
Well, I had TWO pods fail on me today. Previous to wearing the OmniPod I wore a Minimed Paradigm pump and pretty much exclusively rotated sites around my abdomen. Since I was at work, I chose my abdomen. I got myself all set up and programmed in a bolus when I got an occlusion warning. I disconnected and put a new one on. This time, being scared that my abdomen has a lot of recovering to do, I stuck it the upper area of my butt. I've used that spot twice with no problems. I got through lunch but then it was time for a correction bolus and I got a pod alarm! What?
I disconnect again but this time the pod is screaming! I'm at work and that goodness I'd decided that I was working out of a conference room all day. (I'm in an open office layout). I called OmniPod and O.M.G. it took so long to turn that annoying alarm off! By the time I got to someone, I was just irritated. I explain my situation: I'm at work and my pod's alarm is wailing away.
However, she's asking me for my name and other info. I do get they have to track the call and I wasn't going to hang up, but, come on. Help me silence this thing first, please. At that point, I told her she can wait until this pod is silent. Then we get disconnected! She called me right back, but that doesn't calm me down. Finally, we bumble through getting it turned off (and, great, because now I know the process.) Then she keeps me on the phone for minutes upon minutes with questions. I understand they need the data, but I'M AT WORK. I ask how much longer I have to deal with questions and she's not giving me an answer. I finally just shut the call down and she tried to get me to call back. Instead, I insisted that she have someone call me at a set time tomorrow. I've scheduled in 30 minutes. I think that will be more than enough.
I like the pod, but I do miss the higher quality of Medtronic service. They (Medtronic) warned me, but the tech was the deciding factor for me.